The Department is headed by Mr. Muhereza Allan, Commissioner – Human Resource Management Systems.

Designs, develops and monitors the implementation of Performance Management Policy/ Standards, Result Oriented Management; Performance Appraisal, Performance Assessment, Programs Impact Assessment, Performance recognition and Reward and Target and standards setting; Ensures that the existing performance management systems in the Public Service reflect good practice standards and are implemented consistently by managers to ensure that a proper and realistic performance dialogue takes place at all levels.

Mandate

The department presides over the management of human capital management in the public service.

Commitments of the Department include;

1.  Providing MDAs/LGs with preliminary payrolls on IPPS by 8th of every month
2. Uploading salary and pension payment fi les on the IPPS/IFMS interface folder by the 15th of every month.
3. Automating changes of monthly pay period on HCM by the 15th of every month.
4. Processing pension and gratuity for new retirees for payment by 28th after 1-month from retirement.
5. Activating approved salary structure for the new Financial Year on the Integrated Personnel and Payroll
   System (IPPS) and Human Capital Management (HCM) system within 2-working days from the date of issuance.
6. Stabilizing and automating all Human Resource Management functions in HCM system in all MDAs and
   LGs by FY 2023/2024.
7. Training MDAs and LGs staff on HCM system before Go-Live.
8. Providing user accounts to Public Officers of a newly onboarded HCM site within 2 weeks after Go-live.
9. Creating new users on IPPS and reset passwords within 48-hours from the time of receipt of the request.
10. Automating password reset on HCM through the Public Officers’ email by FY 2023/24
11. Providing functional and technical support and refresher training for HCM/IPPS users at the site as and
    when need arises.
12. Integrating HCM with biometrics reader machines at MDAs/LGs to strengthen monitoring of time and
    attendance.
13. Acknowledging receipt of complaints, incidents, and/or issues logged on Service Management Tool within 1-hour.
14. Providing response to complaints, incidents, and/or issues logged on Service Management Tool within
    8-hours after receipt.
15. Managing contracts of service providers for IPPS, HCM, and EDMS and initiate renewal processes two months before the expiry date.
16. Generating on-demand reports from IPPS/HCM within 5 working days from the date of request.
17. Aligning the approved structure of MDAs/LGs with corresponding positions and uploading them on HCM before Go-live of the respective entity.
18. Benchmarking with URA and maintaining HCM/IFMS integration for instant generation of Supplier Numbers within 1-day of application.
19. Maintaining 100% availability of the IPPS/NIN interface service for verification of public officers, pensioners, and beneficiaries against the National Identification System.
20. Implementing 100% HCM/NIN integration for verification of Public Service job applicants by Appointing Authorities.
21. Automating transition from active to pension payroll on HCM within the month following retirement.
22. Implementing and maintaining HCM full integration with IFMS for seamless transfer of salary, pension and gratuity to achieve full reconciliation or payroll payment information.
23. Establishing and implementing sanctions for deliberate malpractices on the payroll to include arbitrary payment of enhanced science salaries to non-beneficiaries, continued deduction of salary loans repayment after the loan expiry, etc.

Objective

Strengthening the Human Resource Management Function across Government institutions for improved
performance management in the Public Service