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Training Module on IPPS

The Ministry of Public Services reminds all IPPS Phase 1 & 2 user sites that the Training module on the Integrated Personnel and Payroll System is fully operational is usable.

A user guide was prepared to help all users and a team of support officers has been put in place to help with the operationalisation.

Attached hereto is a copy of the official letter communicating the operationalisation of the module, the list of support officers per vote and the user guide. All votes are encouraged to use the system in the management of the training’s in their respective votes for easy management, monitoring and reporting.


RSS/IGAD Regional Enhancement Project

Capacity building in human resource, organizational and institutional levels is an urgent priority in South Sudan. It is central to restoring core institutions – both in terms of physical infrastructure and technical ability – and providing basic services to citizens. The Government of the Republic of South Sudan (RSS) has, together with its international partners, developed a
Medium Capacity Development Strategy (MTCDS) as an Action Plan for Rapid Capacity Building through the RSS/IGAD Initiative Project Phase II.

The IGAD Initiative is supporting the RSS through the secondment and placement of civil servants from three IGAD Member States (Ethiopia, Kenya and Uganda). The civil servants are deployed in strategic functions within national ministries, commissions and state-level local governments. They serve as rapid capacity enhancement support and are “twinned” with South Sudanese civil servants to ensure the direct transfer of skills and on-the-job training – through mentoring and coaching.

The Initiative recruits and places highly qualified civil servants, to be designated as Civil Service Support Officers (CSSOs), to work within the RSS on contract. The CSSOs sign a contract of engagement with the RSS.

The intended beneficiaries are principally key RSS and state ministries and agencies responsible for strategic areas essential for, inter alia, finance; local government; access to justice and rule-of-law; infrastructure, trade and industry, aviation, health, education and human resource.

Pension Verification

The Permanent Secretary, Ministry of Public Service informs Veterans, Teaching and Traditional Service Pensioners all over Uganda that there is an ongoing census and verification exercise at all district headquarters in Uganda between 20th February and 30th March 2017. Pensioners and beneficiaries of estates of the deceased must appear in person for the census and capture of finger prints and pictures at the District Headquarters on the scheduled dates.

National identity card is a must for the verification exercise. Those without national identify cards must acquire them before they can be validated. Unvalidated pensioners and claimants (incase of death) will be deleted from the pensions payroll effective april 2017. The verification/ census schedule is attached hereto and shall also be published in the newspapers, district notice boards and local fm (radio) stations across the country.

Please treat this notice with the urgency it deserves

Service Uganda Project/One stop center

The Ministry of Public Service has rooted to establish One-Stop Centres across the country with the aim of improving service delivery to the citizenry. In a project dubbed “Service Uganda Project”, the Ministry is set to open three (3) One-Stop Centres/Service Halls in Entebbe, Jinja and Kasese Municipalities where the concept is to be piloted.

To fast track this project, The Ministry has partnered with the Government of the Republic of Estonia to provide technical support in the establishment of this concept using the Tallinn City Model.

Between 19th and 28th March 2017, the Ministry of Public Service hosted a mission from Estonia who have implemented the One-Stop Centre concept for the last 18 years to share their experiences and offer guidance on the operationalization of the same in Uganda.

During the mission, the Estonian team met with officials of the Ministry of Public Service including the Permanent Secretary with whom a Memorandum of Understanding between the Government of Uganda and the Government of the Republic of Estonia was signed for the cooperation. Visits to the three Municipalities were done during which discussions on the concept were done. During the interactions, areas of support were identified and trainings were conducted to sensitize the Ministry and Municipal officials on the concept of one-stop centers and how to operationalize them.

The purpose of the One-stop Centres is to provide important services at a single location and to save time for both the client and the government officials. The idea is that citizens would no longer have to sit behind doors of officials to find solutions to the problems since they will be able to get assistance that they need at the very first point of call of the government facility.

It is intended that the one-stop centre will provide information on government services in which case a client would not be required to move from one office facility to another on the same issue.

To kick start this concept, the Ministry of Public Service has established a mini One-stop center at the Ministry Headquarters to better serve its clients and improve service delivery. It is expected that there will be some redesigning of the area where this centre has been established to suit the intended purpose.

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