×
Apply for Jobs

SIGN IN YOUR ACCOUNT TO HAVE ACCESS TO DIFFERENT FEATURES

FORGOT YOUR PASSWORD?

FORGOT YOUR DETAILS?

AAH, WAIT, I REMEMBER NOW!
QUESTIONS? CALL: 0800100200/1/2 Apply for Jobs
  • Apply for Jobs
  • Apply for Jobs

Ministry of Public Service

Ministry of Public Service

Service Delivery Excellence

+256 800100200/1/2
Email: info@publicservice.go.ug

Ministry of Public Service
Plot 12, Nakasero Hill Road, Kampala

Open in Google Maps
  • Home
  • About
    • About the Ministry
  • Departments
    • Human Resource
      • Human Resource Management – Policy and Procedures
      • Compensation
      • Human Resource Planning & Development
      • Human Resource Management Systems
    • Management Services
      • Research and Standards
      • Management Services
    • Records, Inspection and Performance Management
      • Records and Information Management
      • Public Service Inspection
      • Performance Management
    • Support Services
      • Administration and Support Services
      • Policy and Planning Department
      • Civil Service College Uganda
  • Projects
    • HCM – Human Capital Management
    • Integrated Personnel and Payroll System (IPPS)
    • Service Uganda Centres
  • Affiliate Institutions
    • Civil Service College Uganda
    • Uganda National Records and Archives Catalogue
  • News & Events
  • Resource Centre
ASK YOUR QUERY

MINISTRY OF PUBLIC SERVICE GEARED TOWARDS IMPROVED SERVICE DELIVERY AND ONE STOP SERVICE CENTER

by Mundua Patrick / 03 October 2018 / Published in Featured, News

MINISTRY OF PUBLIC SERVICE SHINES AT TAXPAYERS APPRECIATION WEEK AT KOLOLO INDEPENDENCE GROUNDS FROM 26TH-28TH SEPT 2018

The ministry of Public Service participated in the recently concluded TAXPAYERS APPRECIATION WEEK FROM 26TH- 28TH SEPT 2018. During the three days exhibition at Kololo the general public and clients interfaced with brought out key salient issues that have affected service delivery which included among others; lack of knowledge and distinction between mainstream Ministry and the Commission, the disparity, inconsistencies in salaries, lack of support from Human resource persons in Institutions and at Local Government levels especially when they need to access payroll for the newly recruited staff and annual salary increments for serving Officers.
At the Ministry stall the majority of clients included the teachers and Police officers who complained of lack of support from their Human Resource Office and especially their salaries not being annually increased yet it is automatic to move from one segment to another.
Another issue that came up was the newly circular about the duty facilitation Allowances to civil servants that were reversed to the old rates they referred this to as unfortunate on their side after having lost the salary enhancement they thought this was a move to lessen the disappointments but again demotivated move from government.
Most of the visitors appreciated the responses and the innovations the Ministry has undertaken to improve the service to client especially the time spent to be helped and the guidance given by staff had tremendously improved. While this was appreciated they appealed to the Ministry authorities to put their foot down on the reforms that are geared towards improving the working conditions of the civil servants in

Police Officers who visited the stall lamented about their cumbersome processes of accessing payroll

this country especially the issue of remuneration remain a thorn in the flesh.

0
  • Tweet

About Mundua Patrick

Assistant Commissioner / Information Technology Ministry of Public Service

What you can read next

HCM Go-live at Uganda Virus Research Institute
Uganda gets state-of-the art Archives and Records Centre
Meeting on Merger of the functions of URSB, NIRA, National Bureau for NGOs and the Registration function under the DCIC held on 19th November, 2021

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

RECENT POSTS

  • The Ministry of Public Service, through the Human Capital Management (HCM) System, has commenced a comprehensive training programme for Human Resource Officers and Principal Human Resource Officers across Ministries, Departments, Agencies, and Local Governments

  • Today’s TMM in the Ministry Boardroom where the Public Service Reform Model was discussed

  • The Permanent Secretary, Ministry of Public Service, Catherine Bitarakwate Musingwiire (Mrs.) Chaired the Senior Management meeting today in the Boardroom in which pertinent issues were presented and discussed including Q. 4 Performance; Financial Performance for FY2024-25, Procurement status, among others

  • The Minister of Public Service, Hon. Wilson Muruli Mukasa, witnessed the swearing in and inauguration of the Public Service Negotiation and Consultative council which was presided over by registrar at MOPS main boardroom

  • APSD 2025 Call to Action

  • The Minister of Public Service, Hon. Wilson Muruli Mukasa, officiated at the closure of the 4th Uganda Public Service Human Resource Managers network [UPSHRMNet] Annual Conference which took place in Mbale City

  • STAY PROFESSIONAL – BITARAKWATE URGES HR PROFESSIONALS.

  • On Tuesday, June 10, 2025, the Permanent Secretary of the Ministry of Public Service, Mrs. Catherine Bitarakwate Musingwiire, officially inaugurated the Post-Implementation Training of Trainers (ToT) for the Human Capital Management System (HCM) at the Ministry’s Headquarters Training Facility.

  • MOPS Staff participate in the Legacy Road Safety marathon organized at Old Kampala S.S Grounds, under the theme ” Running for Crash Victims”

  • TOT workshop ongoing for members of inter ministerial SDS task force that is underway in MOPS boardroom, scheduled for two days. The training is on application of the SDS tool in LGs

CATEGORIES

  • Bids and Tenders
  • Featured
  • General
  • News

ASK YOUR QUESTION

Please enter your query and our community we'll get back to you as soon as possible!

[dwqa-submit-question-form]

GET IN TOUCH

Ministry of Public Service
Plot 12, Nakasero Hill Road,
 P. O. Box 7003 Kampala.
+256 414 250534/6,
+256 414 250557/8
Toll Free: 0800100200/1/2
ps@publicservice.go.ug

USEFUL LINKS

• Public Service Commission
• Civil Service College
• Uganda Government Portal
• State House Uganda
• Office of the Prime Minister
• Parliament of Uganda
• The Ministry of Finance
• The Ministry of Tourism

CATEGORIES

  • Bids and Tenders
  • Featured
  • General
  • News
  • GET SOCIAL
Ministry of Public Service

© 2024 All rights reserved. Ministry of Public Service | The Republic of Uganda

TOP