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Ministry of Public Service

Ministry of Public Service

Service Delivery Excellence

+256 800100200/1/2
Email: info@publicservice.go.ug

Ministry of Public Service
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STAFF RETREAT AT JINJA CIVIL SERVICE COLLEGE

by Mundua Patrick / 20 August 2018 / Published in Featured, News

Senior management staff retreat ended with a call on all members to inculcate a spirit of patriotism, Promote zero tolerance to corruption; strengthen the government regulatory framework; urgently address the issue of poor service delivery, especially in the areas of health care, Education and feeder roads; and address the problem of absenteeism from schools by teachers and the service in general.

This Minister of Public Service Wilson Muruli Mukasa made this call during the senior staff management retreat at Jinja Civil Service College. He also commended the team for the work done in FY 2017/2018, where several successes were scored.

Firstly was the strengthening of  human resource management and development policy framework, improving efficiency and effectiveness in the management of Salary and Pension payroll, improving efficiency and effectiveness of service delivery systems and structures, harmonizing the inspection function by promoting joint inspections using the zonal approach as directed by H.E. the President, enhancing staff productivity through developing and delivering tailor made courses for Public Servants to enhance service delivery, improving efficiency and effectives of performance management systems and lobbying for competitive pay structures, improving Efficiency of Records and Information Management Systems, enforcing development of Gender and Equity Sensitive Client Charters and institutionalization of feedback mechanisms.

The Permanent Secretary  during her key note highlighted  key milestones and challenges; In the last five years, progress has been registered in the public sector reforms and improved coordination including: the rollout of performance contracts for top civil servants and Heads of Departments; operationalisation of Integrated Personnel and Payroll System (IPPS) across MDAs and LGs; Identification of capacity gaps and technical guidance to District Service Commissions (DSCs) by the Public Service Commission; the National Government Evaluation Facility; output-based budgeting which enabled MDAs and LGs to plan and budget against the provision of products and services, and quarterly reporting on spending and progress towards stated output targets as a basis for financial releases. The Sector, however, is still constrained by various issues such as ineffective implementation of a number of public service sector reforms, corruption, low motivation and remuneration, inability to retain personnel in hard to reach areas, limited citizen participation and engagement in policy processes amongst many others.

Besides, resolutions were reached to push forward the Ministry mandate which included;  in line with the retreat theme of a  “unified team with a client centered culture,”

  • There is need for the ministry to come up with priorities, strategies and work methods that can reform and rebuilt the public service concurrently and organize retreats to brain storm on these recommendations.
  • The balance score card should be piloted within the ministry of public service before other MDAs to build internal capacity
  • A central repository for historical ministry publications in both soft and hard copies should be established
  • In addition to performance statistics for the just concluded FY, the report should  have captured  performance statistics for previous financial years and a trend analysis undertaken
  • Fast track establishment of a robust information database.
  • Policy and planning department should liaise with MSD to develop an indicator for measuring the performance of SUC reforms and have it integrated in the PBS
  • The scope of the thematic areas covered should be expanded to include: the stock of skills Vis and the gaps and a trend analysis, The public service unification principles pointed out in the minister’s remarks Current status should be established and progress tracked.

Among others for details refer to Minister’s speech, Permanent Secretary Key note Address and Action Resolution Matrix……………….

Ministry Senior Staff pose for a group photo after the retreat at Jinja Civil Service College

Hon. Minister of State David Karubanga launches Ministry Strategic Plan for Statistics

Director Human Resource Management Adah Muwanga Kabarok chairs one of the sessions at staff retreat at Jinja

Hon. Minister of State David Karubanga together with the Permanent Secretary Catherine Bitarakwate Musingwiire (Mrs) launches Ministry Strategic Plan for Statistics

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About Mundua Patrick

Assistant Commissioner / Information Technology Ministry of Public Service

What you can read next

HCM team carried out the Roll-out and Go-Live for Uganda Police Force at Police Headquarters Nagulu
The Ministry of Public Service (MoPS) through the Department of the Civil Service College Uganda (CSCU), convened a meeting, in its role as the coordinating Directorate for socio-economic research in the Public Service, as stipulated under the National Development Plan IV (NDP IV) and the National Research Framework. The meeting discussed the development of the National Socio-Economic Research Agenda (NSERA), which will guide the conduct of socio-economic research across the Public Service to inform evidence-based public policy formulation. The meeting further agreed on the roadmap for the development of the NSERA, as well as the formulation of Institutional Research Agendas.
Group photo of Teachers at St. Katherine secondary school after the Refresher training on 19th August 2019
MINISTRY OF PUBLIC SERVICE UNDER THE DEPARTMENT OF PERFORMANCE MANAGEMENT TAKES PERFORMANCE MANAGEMENT TOOLS IN SECONDARY SCHOOLS IN LIRA DISTRICT

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RECENT POSTS

  • Permanent Secretary, Ministry of Public Service who was represented by the Undersecretary, Mr. Irumba Rogers Kaija, Officiated at the Official Launch and Dissemination of the State of Human Resource in the Public Service Report 2025 at NRCA. The launch brought together key stakeholders from MDAs.

  • On-going Inspection of works at the upcoming Gulu Regional Service Uganda Centres at Posta Uganda Offices in Gulu City. The Permanent Secretary Mrs Catherine Bitarakwate Musingwiire appreciated the progress made. Also present was Commissioner Management Services Mrs Allen Kakama and SAS Mr Kabiito Hussein.

  • A five days’ Pre – retirement training for Staff of the Office of the Auditor General was conducted at Hotel Africana. The training was delivered by Mr. Odongo Paul, PHRO-CSCU, Mr. Amori Moses, AC/HRM – MoPS and Mr. Adam Tusiime, AC/HRM- MoPS focusing on Demystifying Retirement, Retirement Planning and Entrepreneurship and post career.

  • The Permanent Secretary Ministry of Public Service attended the first session of the Pension fund training on-going at Lake Victoria Serena Kigo.

  • *Ministry of Public Service Equips 50 Officers with Specialized Skills in Pension Fund Design, Governance and Management* The Ministry of Public Service has organized a specialized certification course in Pension Fund Design, Governance and Management for 50 selected officers drawn from various Ministries, Departments, Agencies and District Local Governments. The training, which is being conducted from 11th to 15th May 2026 at Lake Victoria Serena Hotel, Kigo, brings together participants from institutions including the Ministry of Public Service, Ministry of Health, Ministry of Justice and Constitutional Affairs, Ministry of Finance, Planning and Economic Development, Ministry of ICT and National Guidance, Uganda Registration Services Bureau, and selected Local Governments, among others. The course is being delivered by a Joint Venture of BDO East Africa Advisory Services Limited, as the lead firm, and Ruparelia Consultants Limited, as the joint venture partner. It is intended to equip the selected officers with the necessary knowledge, skills and professional mindset required to effectively support implementation of the ongoing Public Service Pension Reform. The specialized training comes at a critical time when Government is transitioning the Public Service Pension Scheme from the traditional non-contributory arrangement to a funded contributory pension system under the Public Service Pension Fund Act, 2025. The reform is aimed at strengthening the long-term sustainability of pension financing, improving governance, enhancing accountability and securing the retirement benefits of public officers. While opening the course, the Permanent Secretary, Ministry of Public Service, Mrs. Catherine Bitarakwate Musingwiire, described the training as a critical milestone in the country’s journey towards structural reform of the Public Service Pension Scheme. She noted that the Ministry is committed to ensuring that public officers are not only well prepared for the upcoming reforms, but are also technically equipped to lead and manage them effectively. According to the Permanent Secretary, the training is a deliberate strategic investment by the Government of Uganda to ensure that the architects and managers of the Public Service Pension Scheme reform acquire world-class competencies in pension fund design, governance and management. She emphasized that a funded pension scheme can only succeed if it is supported by strong governance, technical competence and professional accountability. The Permanent Secretary further observed that the Technical Working Group and the potential transitional team must move beyond basic administration and become experts in areas such as investment and portfolio management, actuarial mechanics, fiduciary oversight, risk management and pension fund governance. She noted that the course had been designed to bridge the gap between policy intent and operational excellence. She commended the Joint Venture of BDO East Africa and Ruparelia Consultants for developing a technically robust inception report and for designing a practical, professionally oriented programme. She said the blend of local advisory experience and international actuarial expertise was exactly what the Ministry required to navigate the complex transition to a contributory public service pension scheme. In his communication to the participants, the Commissioner Compensation and Task Manager for the reform, Mr. Victor Bua Leku, welcomed the participants to the specialized certification course and encouraged them to take full advantage of the opportunity. He implored them to appreciate the pension-related skills being imparted, noting that the course is specialized, highly relevant and much sought after.Mr. Bua emphasized that the training was not an ordinary workshop, but a certification programme intended to develop a competent technical team capable of supporting the implementation of the Public Service Pension Fund. He urged the participants to fully engage with the facilitators, participate actively in group work and prepare personal notes on the key learning points. The course is structured as an examinable certification programme. Participants are expected to attain a minimum of 80 percent attendance, covering the full training schedule from 8:00 a.m. to 5:00 p.m. Attendance is physical, and virtual participation is not permitted. The Permanent Secretary stressed that the attendance threshold is non-negotiable and that only participants who satisfy the required standards will qualify for formal certification.In addition to attendance, participants are expected to take part in daily case study group discussions, complete daily quizzes for four days and sit a final examination on the fifth day. A minimum score of 60 percent is required in both the daily quizzes and the final examination. Participants will also undertake an immediate post-training assessment using a standard template to be provided by the facilitators. The training programme further requires participants to complete a pre-course quiz to enable the facilitators to plan and tailor the sessions more effectively. Participants have also been advised to come with personal laptops to support learning, case study analysis and practical exercises during the course. The Permanent Secretary challenged the selected 50 officers to treat the training as a serious professional assignment and not merely as a routine capacity-building activity. She described them as the core technical engine of the reform and urged them to internalize the training modules, challenge the trainers, engage with case studies and develop the capacity to interpretactuarial valuation reports, policy briefs, investment management concepts and risk management frameworks. She further noted that the success of the Public Service Pension Reform will depend heavily on the expertise developed through the training. According to her, the knowledge gained by the participants will be central to ensuring that the reform is implemented in a technically sound, transparent and sustainable manner. The certification course is expected to deepen participants’ understanding of pension fund design, governance structures, trustee responsibilities, investment management, actuarial principles, risk management, compliance and member-centred administration. These are key areas required for the effective establishment and operationalization of the Public Service Pension Fund. By investing in this specialized training, the Ministry of Public Service is positioning the selected officers to become champions and technical resource persons in the implementation of the Public Service Pension Fund. The training is also expected to promote professionalism, accountability and institutional readiness as Government moves towards a more sustainable contributory pension system. The course was officially declared open by the Permanent Secretary, who called upon participants to use the opportunity to sharpen their expertise and contribute meaningfully to the success of the Public Service Pension Reform.

  • The Minister of Public Service Hon. Wilson Muruli Mukasa has inaugurated the Interim Board of Trustees of the Public Service Pension Fund, marking another key milestone in the operationalisation of the Fund. During the ceremony, members of the Interim Board were sworn in before a Magistrate and took the Oath of Office, Oath of Secrecy and Oath of Allegiance. The ceremony, held at the Ministry of Public Service Main Boardroom, formally ushered in the Board to provide strategic oversight and guidance as preparations for the Fund’s implementation continue.

  • The Department of Management Services of the Ministry of Public Service held a validation meeting with senior technical officers from various service delivery areas under the Ministry of Internal Affairs to review and validate the compendium of documented processes for the Ministry. The meeting was organised to obtain feedback, input and concurrence on the documented processes, with a view to ensuring accuracy, completeness and alignment with the Ministry’s mandate. The areas covered included Community Service, NGO Management, Government Analytical Laboratory services and Immigration Services.

  • Orientation for the Heads of Human Resource Management in Local Governments and District/City Service Commissions which commenced on 19th has ended today 30th April, 2026 at National Leadership Institute Kyankwanzi (NALI).

  • Induction of newly appointed Staff of Kagadi District Local Government which started on 13th and ended on 17th April 2026 at the District headquarters

  • Induction of Newly Appointed Staff of Mubende Regional Referral Hospital which commenced on 13th has ended today 17th April, 2026 at Mubende Regional Referral Hospital.

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 P. O. Box 7003 Kampala.
+256 414 250534/6,
+256 414 250557/8
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ps@publicservice.go.ug

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