×
Apply for Jobs

SIGN IN YOUR ACCOUNT TO HAVE ACCESS TO DIFFERENT FEATURES

FORGOT YOUR PASSWORD?

FORGOT YOUR DETAILS?

AAH, WAIT, I REMEMBER NOW!
QUESTIONS? CALL: 0800100200/1/2 Apply for Jobs
  • Apply for Jobs
  • Apply for Jobs

Ministry of Public Service

Ministry of Public Service

Service Delivery Excellence

+256 800100200/1/2
Email: info@publicservice.go.ug

Ministry of Public Service
Plot 12, Nakasero Hill Road, Kampala

Open in Google Maps
  • Home
  • About
    • About the Ministry
  • Departments
    • Human Resource
      • Human Resource Management – Policy and Procedures
      • Compensation
      • Human Resource Planning & Development
      • Human Resource Management Systems
    • Management Services
      • Research and Standards
      • Management Services
    • Records, Inspection and Performance Management
      • Records and Information Management
      • Public Service Inspection
      • Performance Management
    • Support Services
      • Administration and Support Services
      • Policy and Planning Department
      • Civil Service College Uganda
  • Projects
    • HCM – Human Capital Management
    • Integrated Personnel and Payroll System (IPPS)
    • Service Uganda Centres
  • Affiliate Institutions
    • Civil Service College Uganda
    • Uganda National Records and Archives Catalogue
  • News & Events
  • Resource Centre
ASK YOUR QUERY

State Minister of Public Service conducts High Level Inspection

by Mundua Patrick / 25 April 2018 / Published in Featured, News

State Minister inspecting the New Kasese DLG Administration Block under construction

Local Government Leaderships have been cautioned against lukewarm Service Delivery and compromising on standards by giving excuses of limited resources. These caution was sounded by the State Minister for Public Service, Hon. David Karubanga while on a High Level Inspection and Monitoring activity of the Districts of Kyegegwa, Kyenjojo, Kabalore, Ntoroko, Bundibugyo, Kasese, Bunyangabu and Kanungu from 16th– 20thApril 2018.

The Inspection activity is a Joint exercise carried out by both the Political Leadership and the Technical staff of Ministry of Public Service during which the Ministry seeks to interface with the Local Government Leadership and the technical staff to share challenges faced in Service Delivery.

Despite challenges that range from inadequate funds and low levels of staffing that currently on average  is at 56% in most Local governments, there is need to develop and adhere to client charters which explicitly specify the services offered and how they are offered including time lines in the service delivery.  They empower the populace to demand for services that they need.

The State Minister Hon. Karubanga observed that there was non-adherence to standards in offering some services especially in Ntoroko District where a new Administration Block had been constructed on 2015 but had already developed severe cracks pointing to abuse and diversion of funds.

A number of infrastructural developments were noted during the visit like the ongoing construction of a new Administrative Block for Kasese District Local Government.  The project is estimated to cost approximately UGX 3Bn on completion.

During the various meetings with the different District Leaderships and the technical staff, issued on salary enhancement came up and the State Minister dismissed information that had been spread over the media that the Pay Policy was about science and Arts employees.  He emphasized the fact that the pay policy had been approved by cabinet and was going to be implemented in a phased manner for a period of five (5) years.  In the first phase which is being implemented in FY 2018/2019, the categories of Medical Workers, Other Scientists, the Judiciary workers, and the lower rank personnel in the armed forces of UPDF, Police and Prisons had been considered while all the others were earmarked for consideration in the next FY 2019/2020.  The reason for the phasing is financial constraints.  It is hoped that by FY 2020/2021, salaries for all employees will have been enhanced and harmonized as well as elimination of any pay disparities across the Uganda Public Service.

Some Local Governments were commended being innovative by creating effective means of accountability to the populace especially Kyegegwa District which had started a Community Radio Station as a platform for information dissemination, sharing and interaction on Government Programmes.

The Director for Human Resource Management, Mrs. Adah K. Muwanga reiterated to the Local Government Leaderships the need to implement the Circular Standing Instruction issued by the Ministry of Public Service on absenteeism which is a major challenge in many of the Local Governments.  She reassured them of the strategies to improve and upgrade the Integrated Personnel and Payroll System (IPPS) to be able address the current system challenges.  This is expected to also lead to full decentralization of Active Payroll and Pension processing.

The District chairpersons appreciated Government for the support rendered to their respective Local Governments though they highlighted some areas that still needed support.  Mr. Richard Rwabuhinga the chairperson for Kabarole District thanked Government for the support towards the Primary Education Sub sector whose staffing levels had risen to 94% but made an outcry on the inadequate wage allocation for recruitment of critical traditional staff.  Another challenge they highlighted was the partial decentralizing the Secondary Education subsector where the deployments are some from the centre and in most incidences not considering the available wage in the respective Local Governments hence affecting the Service Delivery.

Rwabuhinga also called for a coordination among the Ministry of Finance, Planning an Economic Development, (MOFPED), Ministry of Local Government (MOLG)   and Ministry of Public Service (MoPS) on the issuance of guidance and directives on recruitment if service delivery is to improve.

Bunyangabu Current Administration Block

Bunyangabu District New Administration Block under construction

Bunyangabu CAO expalins to the inspection team while at the construction site

Group photo of Staff and Political Leadership of Kyegegwa with the State Minister

Hon. State Minister addresses the Distict Leadership and staff of Kyegegwa District LG

Home of Kyegegwa Community Radio Station

Group photo of Staff and Political Leadership of Kyenjojo with the State Minister

Kyenjojo technical staff and political leadership attending the meeting with the State Minister in the Council Hall

State Minister addresses the Kasese DLG leadership and technical staff

State Minister addresses the Ntoroko DLG leadership and technical staff

District Leadership and Technical staff of Ntoroko DLG in a group photo with the State Minister

Meeting goind on in the conference hall at Kasese DLG

Newly constructed Administration block for Ntoroko DLG

A crack in one of the rooms of the newly constructed Administration building of Ntoroko DLG

Another crack in one to the walls of the newly constructed Administration block of Ntoroko DLG

1
  • Tweet

About Mundua Patrick

Assistant Commissioner / Information Technology Ministry of Public Service

What you can read next

HRD Team conducting Orientation and induction of Professional Development Committees domiciled in the Ministry of Internal Affairs
Senior Management Retreat and Cultural Day under the theme: Naturing and Innovative, patriotic Public service a pre-condition for public sector transformation
Consultative meeting with Service Commissions on review of Public Service Standing Orders at Ridar Hotel Seeta.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

RECENT POSTS

  • On Thursday, 3rd April 2025, at the National Records Centre and Archives (NARC), the Minister of State for Public Service, Hon. Grace Mary Mugasa, chaired a Cabinet sub-committee meeting on Physical Planning as a follow-up to the previous meeting.

  • The dedicated family of the Ministry of Public Service organized a delightful surprise birthday celebration for the esteemed Permanent Secretary, Catherine Bitarakwate Musingwiire (Mrs.)

  • The Permanent Secretary, Ministry of Public Service convened a meeting with the executive committee members of the Uganda Professional Humanities Teachers’ Union. The meeting took place at the Ministry of Public Service Training Room, to discuss the potential enhancement of salaries for teachers in the humanities disciplines.

  • The Minister of State for Public Service, Hon. Grace Mary Mugasa, has today inaugurated the Public Service Research Committee of the Ministry of Public Service at NARC.

  • On Tuesday, 1st April 2025, the Department of PSIQA led a team of officers from MOLG, MOFPED, MOWT, HSC, MOES, MOH, MOWE, MOTI, MOGLSD, MAAIF, and MOLHUD to Mukono DLG to commence a pilot test of the functionality of the online assessment tool developed by NEW WAVE CONSULTANTS that will be used to assess levels of adoption of LG SDS in LGs.

  • Hon. Margaret Muhanga, State Minister for PHC, officiated at the closure of a three-day induction training conducted by the Civil Service College team for newly recruited Health Service Commission members at NARC.

  • The Ministry of Public Service, Compensation Department, held a second day of a two-day virtual pre-retirement training for public officers on Wednesday, April 2, 2025.

  • The Ministry of Public Service held a virtual pre-retirement training for public officers on Tuesday, April 1, 2025. This event aimed to ensure that public officers plan for retirement and are cognizant of the most important ingredients for a successful career transition, as well as live a dignified life in retirement. The topics covered included Demystifying Retirement and the Exit Policy in the Public Service & Determination of Retirement Benefits.

  • A Technical Committee meeting was held at the Ministry of Public Service on Friday, 28th March 2025, regarding the harmonization of the Physical Planning Functions between the Ministry of Lands, Housing and Urban Development, the Ministry of Local Government, and the National Planning Authority.

  • The PSI Department held a preparatory meeting on rolling out the Online Tool aimed at tracking Service Delivery Standards (SDS), at the Mini Boardroom, Ministry of Public Service, on Friday, 28th March 2025.

CATEGORIES

  • Bids and Tenders
  • Featured
  • General
  • News

ASK YOUR QUESTION

Please enter your query and our community we'll get back to you as soon as possible!

[dwqa-submit-question-form]

GET IN TOUCH

Ministry of Public Service
Plot 12, Nakasero Hill Road,
 P. O. Box 7003 Kampala.
+256 414 250534/6,
+256 414 250557/8
Toll Free: 0800100200/1/2
ps@publicservice.go.ug

USEFUL LINKS

• Public Service Commission
• Civil Service College
• Uganda Government Portal
• State House Uganda
• Office of the Prime Minister
• Parliament of Uganda
• The Ministry of Finance
• The Ministry of Tourism

CATEGORIES

  • Bids and Tenders
  • Featured
  • General
  • News
  • GET SOCIAL
Ministry of Public Service

© 2024 All rights reserved. Ministry of Public Service | The Republic of Uganda

TOP