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Technical Engagement with the Public Service Social Security Fund (PSSSF) Tanzania The Uganda Public Service Pension Fund (PSPF) Benchmarking Team held a fruitful technical meeting with Mr. Mbaruku Mbaguwa, Director of Operations at the Public Service Social Security Fund (PSSSF), and members of his senior management team. Mr. Mbaguwa provided an overview of PSSSF’s evolution, noting that Uganda’s PSPF is currently at a stage similar to where PSSSF was in 1998. He emphasized that it is crucial for PSPF to establish strong systems, quality standards, and a solid operational foundation from the onset, drawing lessons from institutions that have already gone through similar transitions. He further underscored the importance of proper documentation practices to ensure transparency and institutional memory. Highlighting key success factors, Mr. Mbaguwa noted that accurate member data is the cornerstone of any pension scheme’s effectiveness. He also underscored the value of public relations and communication in today’s digital environment, stressing the need for consistent, positive information dissemination through traditional and digital media, including the strategic use of social media and influencers as part of the institution’s outreach strategy. He further pointed out that Government support and financing remain essential to the sustainability of pension schemes. PSSSF, he shared, has fully automated its operations and now manages assets worth approximately TZS 12 trillion, with annual member contributions amounting to TZS 2.1 trillion. Mr. Mbaguwa advised that PSPF should actively engage trade unions, adhere to regular actuarial valuations, and manage public expectations by building trust and demonstrating the difference between the old and new pension arrangements. Later, the Ugandan team toured the PSSSF Customer Service Lobby and Call Centre, where they observed firsthand the fund’s integrated service delivery and client engagement systems.

The Ministry of Public Service is conducting a two days from 7th-8th October 2025 at NRCA, to build internal capacity for cascading and implementing the Balanced Scorecard across the Service.

On Monday, September 1, 2025, Mrs. Catherine Bitarakwate Musingwiire, the Permanent Secretary of the Ministry of Public Service, officially launched the harmonization exercise for the joint wage, pension, and gratuity budget for Ministries, Departments, and Agencies (MDAs) as well as Local Governments (LGs) for the 2025/2026 financial year. This event took place at the Main

The Ministry of Public Service Launches Regional Sensitization on the Public Service Pension Fund (PSPF). The Ministry of Public Service, through the Department of Compensation, has commenced a nationwide sensitization campaign targeting key stakeholders on the forthcoming Public Service Pension Fund (PSPF). The inaugural workshop is taking place at Mbale Resort Hotel from 21st to 22nd August 2025, bringing together Chief Administrative Officers (CAOs), Town Clerks of Cities and Municipalities, Heads of Human Resource Management from Districts, Regional Referral Hospitals, Cities, and Municipalities. Speaking at the opening, the Permanent Secretary, Ministry of Public Service, Mrs. Catherine Bitarakwate Musingwiire, emphasized that the new Fund will be contributory in nature, with Government contributing 10% and public officers contributing 5% of their monthly salary. She further noted that the PSPF will be managed by an independent Board of Trustees under the regulatory oversight of the Uganda Retirement Benefits Regulatory Authority (URBRA). The sensitization workshops are aimed at helping stakeholders appreciate the rationale behind reforming the current Public Service Pension Scheme and to rally their support for the transition to a funded contributory scheme that guarantees sustainability and security for public officers upon retirement. The Permanent Secretary also held a sideline meeting with accounting officers from Karamoja sub region who raised issues concerning their respective vote.

The Ag. Permanent Secretary Dr. Stephen Okiror, chaired a at Ministry of Public Service main bedroom.

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